Terms of service

These Terms of Service govern your use of londonmp.com, operated by London MP, a trading name of Northline Creative Ltd (Company No. 17252506), a UK-registered company with its registered office at Office 19309, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. Throughout these Terms, "we", "us", and "our" refer to Northline Creative Ltd trading as London MP, and "you" refers to any person who browses, purchases from, or otherwise interacts with our store.

By accessing our website or placing an order with us, you confirm that you accept these Terms of Service in full. If any part of these Terms is unacceptable to you, please discontinue use of the site. We recommend reading these Terms alongside our Refund Policy, Privacy Policy, and Shipping Policy, which together form the complete agreement between you and us.

Who May Use Our Services

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you have the permission of a parent or legal guardian.

When you place an order, you confirm that the details you submit are accurate, that you are able to enter into a legally binding contract, and that you will use our website only for lawful purposes connected with browsing and purchasing our women's clothing products. We reserve the right to refuse service, cancel orders, or close accounts where we reasonably suspect misuse of the site, fraudulent activity, or a breach of these Terms.

Our Products and Orders

We sell women's clothing through londonmp.com. We make reasonable efforts to display colours, sizing, and details accurately, but slight variations may occur due to screen settings or manufacturing tolerances. All orders are subject to acceptance and availability; we may limit or decline any order at our discretion, including in cases of suspected error, pricing mistakes, or suspected fraud.

London MP ships only within the United Kingdom. To keep our pricing competitive, our fulfilment partners are located in Asia, and orders are prepared and dispatched from Asia before entering the UK delivery network operated by our carriers, DHL and Royal Mail. Full details on timing and delivery are set out in our Shipping Policy.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Maestro

  • UnionPay

  • Apple Pay

  • Google Pay

  • Shop Pay

Payment is taken at the time of order. For further detail on how payments, currencies, and billing are handled, please see our Payment Policy.

Intellectual Property

All content appearing on londonmp.com — including our name, logo, product photography, graphics, page layouts, written descriptions, and site design — is owned by or licensed to Northline Creative Ltd and is protected by copyright, trademark, and other intellectual property laws. Nothing on this site grants you any licence or right to reproduce, distribute, modify, or otherwise exploit this content for commercial purposes without our prior written consent.

You may view, download, and print pages from our site for your own personal, non-commercial use only. Any unauthorised use of our intellectual property may result in legal action.

Limitation of Liability

To the fullest extent permitted by law, Northline Creative Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of income, loss of data, or loss of enjoyment, even where we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your order shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud. These Terms do not affect your statutory rights as a consumer under UK consumer law.

Force Majeure

We will not be held responsible for any delay or failure to perform our obligations under these Terms where that delay or failure results from causes beyond our reasonable control. This includes, without limitation, natural disasters, extreme weather, strikes or labour disputes, carrier disruptions, port congestion, customs delays, power or system outages, acts of government, war, civil unrest, or public health emergencies. Where such an event occurs, affected obligations will be suspended for the duration of the event, and we will take reasonable steps to resume normal operations as soon as practicable.

Pricing and Errors

Prices for our products are listed in the currency displayed at checkout and are subject to change without notice. In the event a product is listed at an incorrect price due to a typographical, technical, or pricing error, we reserve the right to cancel the order and issue a full refund, even if the order has already been confirmed.

Returns and Refunds

Returns, exchanges, and refunds are handled according to the terms set out in our Refund Policy, which forms part of these Terms of Service.

Governing Law

These Terms of Service, and any dispute or claim arising out of or in connection with them, are governed by UK consumer law. Nothing in this section removes your right, as a consumer, to bring proceedings in your local courts where applicable law entitles you to do so.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices or for legal or operational reasons. The most current version will always be posted on this page, and continued use of our website following any changes constitutes acceptance of the revised Terms.

Contact Us

For any questions about these Terms of Service, please reach us using the details below or visit our Contact Us page.