Terms of service

Overview

This website is operated by London MP. London MP is a trading name of Northline Creative Ltd, registration number 17252506, a UK-registered company. By accessing this site, placing an order, or using any service on londonmp.com, you agree to these Terms of Service and the related policies referenced on this page.

Access and Account

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you have the permission of a parent or legal guardian. You must provide accurate, current, and complete information when using the site or placing an order, and you are responsible for keeping any account or login details secure. We may refuse service, suspend accounts, or cancel access where information is inaccurate, misuse is suspected, or these terms are breached.

Our Products

London MP sells Women's Clothing. We aim to present product descriptions, sizing information, colours, and images as accurately as possible, but we do not guarantee that your device display or the final appearance of an item will match exactly. We may change, withdraw, or discontinue products at any time, and if an item becomes unavailable after purchase, we may cancel the order and issue a refund.

Orders

Submitting an order is an offer to purchase and does not create a binding contract until we accept and process it. We may reject or cancel orders for reasons including suspected fraud, pricing or listing errors, payment issues, or stock unavailability. Orders placed through londonmp.com are for personal use and not for resale or commercial redistribution.

Prices and Billing

All prices on londonmp.com are shown in the checkout currency applicable to the order and may be updated without prior notice. If a pricing or product information error is discovered after an order is placed, we may cancel the order and refund any amount paid. You must provide valid billing, payment, and delivery details so we can process your purchase correctly.

Payment Methods

We accept payment by Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay, Apple Pay, Google Pay, and Shop Pay. Payment must be successfully authorised before an order is dispatched. For more information about payment handling, see our Payment Policy.

Shipping and Delivery

Orders are fulfilled from Asia and delivered using DHL and Royal Mail. Delivery timeframes shown on the site are estimates only and are not guaranteed, and we are not responsible for delays caused by carriers, customs processing, address issues, or events outside our control. Risk of loss or damage passes to you when the order is handed to the carrier; additional shipping details are available in our Shipping Policy.

Order Cancellation

You may request cancellation within 12 hours of purchase if the order has not already been processed. After that point, cancellation may not be possible because orders are forwarded quickly for fulfilment from Asia. If cancellation is unavailable, any return or refund request will be handled under our Refund Policy.

Intellectual Property

All content on this website, including text, graphics, logos, product images, page layouts, branding, and design elements, is owned by or licensed to London MP and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, or exploit any site content without our prior written consent.

User-Generated Content

If you submit reviews, comments, photos, or other content to London MP, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, adapt, and display that content in connection with our business. You are solely responsible for what you submit and must ensure it is lawful, accurate, and does not infringe the rights of any third party.

Optional Tools and Third-Party Links

This site may provide access to third-party tools, applications, or links to external websites for your convenience. We do not monitor or control those third-party services and are not responsible for their content, availability, policies, or performance. Your use of third-party services is at your own risk and subject to the terms of those providers.

Shopify Platform

London MP is powered by Shopify, which provides the ecommerce platform used to host this store. However, all sales contracts for products purchased on londonmp.com are made directly with London MP, not with Shopify, and Shopify is not responsible for product fulfilment, returns, refunds, or customer support relating to your order.

Privacy

Your submission of personal information through the site is governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Feedback

If you send us suggestions, ideas, proposals, or other feedback, you agree that we may use that material without restriction and without any obligation to compensate you. We are not required to keep feedback confidential, respond to it, or implement it.

Errors, Inaccuracies and Omissions

Occasionally, information on the site may contain typographical mistakes, inaccuracies, or omissions relating to product details, pricing, promotions, availability, or other content. We reserve the right to correct such issues, update information, and cancel affected orders where necessary, including after an order has been submitted.

Prohibited Uses

You may use this site only for lawful purposes. You must not misuse the site by infringing rights, harassing others, providing false information, transmitting malicious code, attempting unauthorised access, interfering with security or operation, or using the site in any way that violates applicable law or these terms.

Termination

We may suspend or terminate your access to londonmp.com at any time, with or without notice, if we believe you have violated these Terms of Service or used the site improperly. Any provisions that by their nature should survive termination will remain in effect after access ends.

Disclaimer of Warranties

This website and all services, content, and products made available through it are provided on an "as is" and "as available" basis, unless otherwise required by UK consumer law. We do not guarantee that the site will be uninterrupted, secure, error-free, or always available, and we disclaim warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by UK consumer law, London MP, Northline Creative Ltd, and our directors, officers, employees, affiliates, agents, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, savings, data, or business opportunities arising from your use of the site or purchase of products. Nothing in these terms excludes or limits liability where such exclusion is not permitted under UK consumer law, including liability for fraud, fraudulent misrepresentation, or for defective products where your statutory rights apply.

Indemnification

You agree to indemnify, defend, and hold harmless London MP, Northline Creative Ltd, and our affiliates, officers, employees, agents, contractors, and service providers from any claim, demand, liability, loss, or expense arising out of your breach of these Terms of Service, your misuse of the site, or your violation of any law or third-party right.

Force Majeure

We will not be responsible for any failure, delay, or interruption in performance caused by events beyond our reasonable control, including natural disasters, severe weather, war, civil unrest, labour disputes, carrier disruption, internet or telecommunications failures, government action, epidemics, pandemics, or supply chain interruptions. In such circumstances, our obligations will be suspended for the duration of the event affecting performance.

Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remainder of the terms will continue in full force and effect.

Governing Law and Dispute Resolution

These Terms of Service and any dispute relating to your use of londonmp.com or any purchase from London MP are governed by UK consumer law. If a dispute arises, we encourage you to contact us first so we can try to resolve the issue directly and efficiently.

Changes to These Terms

We may update these Terms of Service from time to time by posting a revised version on this page. The version published on londonmp.com will apply from the date of posting, and your continued use of the site after changes are made constitutes acceptance of the updated terms.